As requested many times, we now offer the ability to export all of your responses to a CSV file. Simply look for the CSV Export logo where you view your responses.
You can now automatically send an email notice to a group asking them to view and respond to your box. The new “Share Your Box” feature can be accessed from the “This Box” menu in your box administration area. Simply enter your name, an optional message, and the email address you wish to notify. You can even copy/paste the email addresses from a spreadsheet.
We’ve just launched a new feature that allows you to add introduction text to your box. Tell people the purpose of your box, give special instructions, or just say hello. The text appears just below your title.
To add your introduction text, simply login to your box and select “Box Intro Text” from the “This Box” menu.
We’ve recently added a little comparison on our homepage to help provide a balanced look at other online suggestion box providers and help you to decide which one best for you.
We’ve compared Corpell Anonymous Box with SuggestionOx, Boxwire, and Vetter. These three competitors have varying offerings, but at their core offer a similar product as we do. With the exception of SuggestionOx (which is free), Corpell Anonymous Box is by far the least expensive, full-featured online suggestion box platform. While SuggestionOx is free, it does not offer anonymous chat, voting, or box restrictions — which all come standard with Corpell Anonymous Box. Vetter offers the most similar feature set (but does not include anonymous chat), but costs more than 10 times more than our unlimited box account per year.
We launched two new features that let you limit who can respond to your box.
You now have the option of password-protecting your box and/or restricting it to visitors with specific IP addresses. Both features are available under “Box Restrictions” in the “This Box” menu.
From the “Box Restrictions” window, you can enable one or both restrictions. By default, neither are enabled.
We’ve officially launched a massive feature addition to Corpell Anonymous Box… voting and discussion.
With this update, you can selectively add your responses to a public message board for voting and anonymous discussion. The voting feature has safeguards to help prevent ballot stuffing, as does the discussion board. You can remove your responses from public discussion and voting at any time, and still view past vote counts from your main dashboard.
To enable voting and discussion, simply select “Enable Voting” from the “This Box” menu.
Once you’ve enabled voting, simply click the voting icon beside each response to add it to your voting page. Click the icon again to remove it. The current vote total is displayed by moving your mouse over the voting icon (as pictured below).
Once enabled, your voting page will look like the one below. People can vote on and discuss the suggestion freely.
After you’ve enabled voting, the public link to your voting page is available in the footer of your main dashboard, and is also linked from your public response page.
Here’s our voting page from the official Corpell Anonymous Box feature request box.
By popular demand, we’re excited to offer a new option for extending your box. The new “12-Month Unlimited Box” token extends all present and future boxes created under the same account. With this new token, all boxes you’ve previously created will be extended for another 12 months. All future boxes will be extended for the time remaining in your 12-month period, plus an additional 90 days.
We’re proud to announce the addition of several HUGE feature updates we launched today.
#1: Multiple boxes under the same account. There’s a new “Your Other Boxes” menu in your box management area. From there, you can instantly create new boxes and automatically login to the other boxes you’ve created. Each new box will have it’s own password, but as long as you switch between them using that menu, you’ll only need one password.
This has been a highly requested feature by larger organizations that want the ease of controlling several boxes from one screen.
#2: Box Managers. You can now assign a “manager” to view and reply to your submissions. The manager cannot change or customize the box. To add or delete a manager, simply select “Manage Users” from the “This Box” menu. All you need is their email address, and they’ll receive a welcome email with a unique password.
#3: Change Box Email and Title. From the “This Box” drop down menu, you can now change your box’s title and the email address associated with it.
Is anonymous feedback accurate? We hear that question time and time again. The three most common arguments we hear against it are:
- Anonymity can lead to ballot stuffing. What if one person submits multiple suggestions (phrased differently), polluting our results?
- Anonymous suggestions are often vague, and since we do not know who left them, we cannot ask for clarification.
- The need for anonymous feedback is a sign that our team does not feel completely comfortable around one another and suggests a deeper issue that should be addressed first.
The first two we actually agree with. Ballot stuffing can be an issue, especially in large organizations where management may receive thousands of responses. That’s why we’ve implemented a technology in Corpell Anonymous Box that only lets each person respond once. Of course, a smart, savvy respondent may find a way around it, but a majority likely will not. We also offer additional custom features, like limiting the ability to respond to a pool of specific people.
We’ve also solved the issue of vague responses by including an anonymous chat feature in every suggestion box. If your respondent chooses to leave their email address (which remains confidential), you can reply back to them — and they to you. Our system simply relays the messages back and forth, maintaining anonymity.
Finally, we agree that it would be awesome if every employee or team member felt comfortable enough around one another to share their suggestions/complaints/feedback, but that’s simply a utopian fantasy. Even if you think your organization is like that, try collecting anonymous feedback and you’ll probably see some surprising results. You can provide the most open, respectful environment, and there will still be people who do not feel comfortable sharing their opinions publicly. It’s nearly impossible to create an organization with people who are both skilled in their field and feel comfortable expressing their ideas.
What are your concerns with anonymous feedback? We’d love to hear about in the comments or on Facebook.
If you’re reading this, then you are probably looking into launching your own employee suggestion program. At Corpell Anonymous Box, we’ve helped many organizations create successful suggestion programs, and have received our fair share of suggestions along the way. Based on our experience, we’ve developed these 5 tips to get you started.
1. Find a tool that works for you.
Of course we’d love for you to use Corpell Anonymous Box, but we understand that every organization has different needs (although we do offer customized solutions too). There are literally hundreds of solutions out there. Take the time to research and price all of your options. Make sure the one you pick offers up-front pricing and a free trial to test it out (all of our full-featured boxes are free for 90-days).
2. Get employee buy-in
Employee suggestion programs only work if your employees feel comfortable using them. Hold a meeting to discuss why you’re launching the suggestion program and offer sample ideas. If your reason is to save the organization money, tell them how that will benefit them (raises? better benefits?). If you’re using Corpell Anonymous Box, make sure they know that their responses are completely anonymous, and that they can anonymously chat with you about the suggestion.
3. Respond Immediately
It’s best to respond to – or at least acknowledge – a suggestion while it’s fresh in your employee’s mind. If you’re using Corpell Anonymous Box, you can anonymously chat with your employee if they provide their email address (which is encrypted and hidden).
If the primary person in charge of the suggestion box is out of the office, make sure you select an alternate so responses do not pile up unacknowledged.
4. Present ideas in a public forum
Regardless of whether or not you agree with the suggestion, get others to weigh in on it. Bring a list of your top suggestions to your group’s weekly or monthly meeting and let them decide. It may spark another idea that was much better than the first.
5. Take action
There’s no better way to prove to employees that their suggestions matter than to actually take immediate and meaningful action. That’s not to say you have to implement every suggestion – but if enough people think it’s worthwhile, at least put your organization on a path to achieving it.
Is there anything you would add to this list? Comment below or hit us up on Facebook.