Feature Addition: Response Tagging

We’re proud to announce the addition of tagging to our boxes. People can now tag their responses with a set of tags that you create in your administration area.

To create/change/delete a tag: Login to your box and select “Manage Response Tags” from the “This Box” menu.

To find tagged responses: Once a response has been tagged, search for the tag name using the “Search Within” feature in your administration area.

After creating your tags, they’ll automatically appear on your response page.

New! Custom URLs Now Available

We frequently receive customization requests from people who just want a custom web address for their suggestion box (e.g. ansr.me/CompanyName). As a result, we’ve made it much easier to get one. Simply purchase a one-time token here, then login to your box and create one in the “Customize URL” section of the top menu. You’ll receive a notice within 48 hours when your new web address is live. The custom URL is yours for as long as your box is active (no renewal fee for the URL).

While there is a fee for the custom URL, it’s still significantly less expensive than any other suggestion box solution with similar features.

New Feature! CSV export

As requested many times, we now offer the ability to export all of your responses to a CSV file. Simply look for the CSV Export logo where you view your responses.

New Feature: Share Your Box

You can now automatically send an email notice to a group asking them to view and respond to your box. The new “Share Your Box” feature can be accessed from the “This Box” menu in your box administration area. Simply enter your name, an optional message, and the email address you wish to notify. You can even copy/paste the email addresses from a spreadsheet.

Share Your Online Suggestion Box

New! Add intro text to your box

We’ve just launched a new feature that allows you to add introduction text to your box. Tell people the purpose of your box, give special instructions, or just say hello. The text appears just below your title.

To add your introduction text, simply login to your box and select “Box Intro Text” from the “This Box” menu.

A Comparison of Online Suggestion Boxes

We’ve recently added a little comparison on our homepage to help provide a balanced look at other online suggestion box providers and help you to decide which one best for you.

We’ve compared Corpell Anonymous Box with SuggestionOx, Boxwire, and Vetter. These three competitors have varying offerings, but at their core offer a similar product as we do. With the exception of SuggestionOx (which is free), Corpell Anonymous Box is by far the least expensive, full-featured online suggestion box platform. While SuggestionOx is free, it does not offer anonymous chat, voting, or box restrictions — which all come standard with Corpell Anonymous Box. Vetter offers the most similar feature set (but does not include anonymous chat), but costs more than 10 times more than our unlimited box account per year.

Internal-Only Boxes Are Here!

We launched two new features that let you limit who can respond to your box.

You now have the option of password-protecting your box and/or restricting it to visitors with specific IP addresses. Both features are available under “Box Restrictions” in the “This Box” menu.

From the “Box Restrictions” window, you can enable one or both restrictions. By default, neither are enabled.

box_restrictions

12-Month UNLIMITED BOX Extension Token

By popular demand, we’re excited to offer a new option for extending your box. The new “12-Month Unlimited Box” token extends all present and future boxes created under the same account. With this new token, all boxes you’ve previously created will be extended for another 12 months. All future boxes will be extended for the time remaining in your 12-month period, plus an additional 90 days.

HUGE Feature Updates Including Multiple Boxes Per Account and Box Managers

We’re proud to announce the addition of several HUGE feature updates we launched today.

#1: Multiple boxes under the same account. There’s a new “Your Other Boxes” menu in your box management area. From there, you can instantly create new boxes and automatically login to the other boxes you’ve created. Each new box will have it’s own password, but as long as you switch between them using that menu, you’ll only need one password.

This has been a highly requested feature by larger organizations that want the ease of controlling several boxes from one screen.

#2: Box Managers. You can now assign a “manager” to view and reply to your submissions. The manager cannot change or customize the box. To add or delete a manager, simply select “Manage Users” from the “This Box” menu. All you need is their email address, and they’ll receive a welcome email with a unique password.

#3: Change Box Email and Title. From the “This Box” drop down menu, you can now change your box’s title and the email address associated with it.

 

 

Is Anonymous Feedback Accurate?

Is anonymous feedback accurate? We hear that question time and time again. The three most common arguments we hear against it are:

  • Anonymity can lead to ballot stuffing. What if one person submits multiple suggestions (phrased differently), polluting our results?
  • Anonymous suggestions are often vague, and since we do not know who left them, we cannot ask for clarification.
  • The need for anonymous feedback is a sign that our team does not feel completely comfortable around one another and suggests a deeper issue that should be addressed first.

The first two we actually agree with. Ballot stuffing can be an issue, especially in large organizations where management may receive thousands of responses. That’s why we’ve implemented a technology in Corpell Anonymous Box that only lets each person respond once. Of course, a smart, savvy respondent may find a way around it, but a majority likely will not. We also offer additional custom features, like limiting the ability to respond to a pool of specific people.

We’ve also solved the issue of vague responses by including an anonymous chat feature in every suggestion box. If your respondent chooses to leave their email address (which remains confidential), you can reply back to them — and they to you. Our system simply relays the messages back and forth, maintaining anonymity.

Finally, we agree that it would be awesome if every employee or team member felt comfortable enough around one another to share their suggestions/complaints/feedback, but that’s simply a utopian fantasy. Even if you think your organization is like that, try collecting anonymous feedback and you’ll probably see some surprising results. You can provide the most open, respectful environment, and there will still be people who do not feel comfortable sharing their opinions publicly. It’s nearly impossible to create an organization with people who are both skilled in their field and feel comfortable expressing their ideas.

What are your concerns with anonymous feedback? We’d love to hear about in the comments or on Facebook.